Shipping & Return Policy
Welcome! At “Last Chance Luxury Fashion Trading L.L.C,” we prioritize customer satisfaction and aim to provide quality service. Below, you will find more detailed information about our shipping and return policies.
Shipping Policy
Your items will be shipped within the specified time along with your order tracking number. The shipping time may vary depending on the delivery address and the chosen delivery method. After completing your order, you can track your shipment using the tracking number provided. Please ensure that you provide accurate and complete address information for the safe delivery of your items.
Will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Return Policy
Customer satisfaction is important to us. If you are not satisfied with the purchased items or wish to exchange or return them for any reason, you can initiate a return under the following conditions:
The return is applicable only if the order is online, WE DO NOT exchange if the item was taken in the store
You must request a return within 7 days of receiving the products in the UAE region, and 14 days of receiving the products outside the country of UAE.
The products are coming with security tags, if this one is damaged we don’t accept any exchange or refund
The products should come by the same conditions as the customer received.
Once the return is approved, the item’s cost will be refunded shortly after your payment.
Refunds will be done only through the Original Mode of Payment
Return Process
- Notify our customer service of your return request.
- Upon review, you will receive approval.
- After approval, package the item securely in its original packaging and send it to the provided return address.
- Once the item reaches us, the return process will be completed.
Please note: Return shipping fees are the responsibility of the customer, and the original shipping fee will not be refunded.
Exchange Policy
If you wish to exchange a product, please contact our customer service. After reviewing your request, we will provide you with the necessary instructions.
Contact
If you have any questions or need assistance, feel free to contact us at lastchancedubai@gmail.com
Thank you, Last Chance Luxury Fashion Trading L.L.C